What's the lead time for orders?
Standard models ship in 10-20 days. The exact delivery time depends on the delivery address.
Can I request a customized glass size?
Absolutely! We can manufacture glass to your specific requirements and provide references for your design.
What documents do you provide for export?
We provide a full export package including Commercial Invoice, Packing List, Bill of Lading, and other necessary shipping documents.
What are your payment terms?
Our terms are a 30% down payment, with the remaining 70% payable upon receipt of a copy of the bill of lading. We also accept payment by sight letter of credit.
How can I get a formal quotation?
Please provide glass thickness, sizes, quantity, and processing requirements. If unsure, tell us your intended use and we will recommend the best solution.
Do you provide after-sales service?
Yes, if you encounter any problems when receiving our products, please contact us via phone or online tools for immediate support.